Terms of Service
Last updated: December 14, 2025
1. Acceptance of Terms
By accessing or using ondemand's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Description of Service
ondemand provides an AI-powered WhatsApp engagement platform designed to connect businesses with visitors and residents in Saudi Arabia. Our services include WhatsApp Business API integration, campaign management, roaming intelligence, and event ticketing solutions.
3. User Responsibilities
You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Comply with all applicable laws and regulations
- Use our services only for lawful purposes
- Not interfere with or disrupt our services
4. Payment and Subscriptions
Subscription fees are billed in advance on a monthly basis. All fees are non-refundable unless otherwise stated. We reserve the right to modify pricing with 30 days' notice.
5. Intellectual Property
All content, features, and functionality of our platform are owned by ondemand and are protected by international copyright, trademark, and other intellectual property laws.
6. Limitation of Liability
ondemand shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to its conflict of law provisions.
8. Contact Information
For questions about these Terms, contact us at:
Email: legal@ondemandme.com
Phone: +966 55 355 9221
Address: Riyadh, Saudi Arabia